Our central vision is based on a number of key structural trends
Central vision :
In a world flooded with technology and data, there is an opportunity to make a difference by better understanding and managing the role of human connection, human expert judgment and human autonomy. Enabling this human centric economy may need a different approach to (1)management strategies in public and private institutions, (2) public policies (3) the capital allocation ecosystem
Key trends :
- There is loss of human connection (increase of loneliness) and a loss of purpose in workplace, public life and private life because of
- Disregard of the value and role of real human connection
- Undervaluation of human expert judgement
- Undermining of human autonomy
- This is in turn the result of choices in public policy as well as choices in the organisation and management of public and private institutions. These choices are driven by
- Excessive focus on the need for scalability for the capital markets
- Overconfidence of the value of technology whilst ignoring side effects
- The use of metric based management or policy making techniques
- Overconfidence in the signal value of data
- There is an opportunity for different choices where human connection, judgement and autonomy are safeguarded and that will result
- Better business Long term profitability and value creation
- More Loyal customers
- More loyal employees
- Happier overall society
- Capital allocation will need different structure to enable a human centric vision
- Industrial and customer vision, not finance needs to lead strategy
- Longer holding periods with less cash events
- Building slower but steadier revenue and profit growth
- Appropriate sizing of the companies (beware of the dis-economies of scale)
- Human capital and then specifically customer and employee relationships are intangible assets choosing a transactional approach over a relationship approach can destroy this value
